At WB88, we understand that your privacy is a trust we must safeguard wholeheartedly. This Privacy Policy transparently explains how we collect, use, store, and protect your personal information every time you use our platform.
Six core data protection principles we uphold to ensure your information always remains safe with us.
All data transmitted between your device and WB88 servers is protected by military-grade 256-bit SSL encryption. This means every transaction, login, and piece of personal information you provide cannot be intercepted by any third party.
WB88 has never and will never sell your personal information to any third party for marketing purposes. Your data belongs to you, not our business. This is an absolute commitment we make to all members.
Our identity verification (KYC) process is handled through a secure, encrypted system. Documents you submit are only accessible by authorised staff and stored in a protected environment with strict access controls.
Access to members' personal data within WB88's internal systems is limited to staff who genuinely require that information to perform their duties. All access is logged and continuously monitored to prevent any misuse.
You have full control over the types of notifications and marketing communications you receive from WB88. You may withdraw your marketing consent at any time through your account settings or by contacting our support team.
WB88 fully complies with the Malaysia Personal Data Protection Act (PDPA). All our data collection, processing, and storage practices are designed in accordance with guidelines set by the relevant authorities.
WB88 collects your personal information only when necessary, and always for a clear and legitimate purpose. We do not collect data beyond what is required to operate our platform. Below are the categories of information we may collect from you:
Account Registration Information
Identity Verification Information (KYC)
Financial & Transaction Information
Technical & Usage Information
Every piece of information we collect is used only for its stated purpose and will not be used for any other purpose without your knowledge. Here are the key ways WB88 uses your data:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Account management & verification | Name, email, KYC | Service contract |
| Deposit & withdrawal processing | Financial data, ID | Service contract |
| Fraud prevention & security | IP, activity logs, KYC | Legitimate interest |
| Legal compliance & AML | All categories | Legal obligation |
| Customer support | Email, phone, chat records | Service contract |
| Promotional communications & bonuses | Email, phone number | Your consent |
| Platform improvements | Usage data, cookies | Legitimate interest |
WB88 only sends you marketing communications if you have given consent during registration or through your account settings. You are free to withdraw that consent at any time without any effect on your account status or services.
WB88 understands the importance of your trust. We do not share, sell, or transfer your personal information to third parties except in limited circumstances and with strict controls. Here are the situations in which data sharing may occur:
WB88 invests seriously in security infrastructure that protects your data from unauthorised access, disclosure, alteration, or destruction. Below are the security layers we have in place:
While we take all reasonable steps to protect your data, no system is 100% immune to cyber risks. Should a security incident affecting your data occur, WB88 will notify you within a reasonable timeframe via email or in-platform notification, in accordance with applicable legal requirements.
WB88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. Here are the types of cookies we use:
You can control and manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality of our platform. For more information on managing cookies, refer to your web browser's help documentation.
Under Malaysia's Personal Data Protection Act (PDPA) and applicable privacy laws, you have certain rights regarding your personal data. WB88 respects and facilitates the exercise of these rights:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete data.
You have the right to request data deletion in specific situations permitted by law.
You have the right to request that we restrict the processing of your data under certain circumstances.
You have the right to receive your data in a structured format for transfer to another platform.
You have the right to object to data processing for direct marketing purposes at any time.
To exercise any of the rights above, contact our privacy team via the support email at the bottom of this page. We will process your request within 30 business days. For more complex cases, we may require up to 60 days and will notify you accordingly.
WB88 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by Malaysian law. Below are our data retention guidelines:
When data is no longer needed and there is no legal obligation to retain it, WB88 will securely delete or anonymise that data using industry-standard methods.
If you have any questions, concerns, or wish to exercise your privacy rights, the wb88 team is ready to assist you. We are committed to providing prompt and helpful responses to all privacy-related enquiries.
If you believe WB88 has failed to address your privacy concerns satisfactorily, you have the right to lodge a complaint with the Malaysia Department of Personal Data Protection or any other relevant authority.
WB88 combines world-class gaming entertainment with trusted privacy protection. Register today and enjoy a safe, fair, and exciting gaming experience alongside millions of members across Malaysia.